Plan as approved by the Library Board of Trustees, December 21, 2010
Advances in information technology and the funding provided by the Broadband Technology Opportunities Program have enabled the Middletown Public Library to advance beyond the basic level of technology available to public library users. The Library is poised to launch a unique three year program designed to utilize a higher level of technological services for the benefit of patrons and staff. Increased services will build upon technological enhancements initiated in the last 36 months:
· Redesigned Library web page
· Increased digital communication with patrons utilizing email, blogs, Facebook, and Twitter
· Engaged the Library community to evaluate Library services via an online survey tool
· Utilized Envisonware software to 100% capacity for pc reservation and public printing
· Added Encore search engine to the Library catalog to provide Web 2.0 search features
· Provided wireless internet access throughout the building
· Added networked photocopier/printer/scanner for staff use to increase efficiency and contain costs
· Purchased digital books for inclusion and sharing in the Ocean State Libraries catalog
In 2010, the Library’s hardware for internal connections was upgraded through initiatives made possible by its membership in Ocean State Libraries in collaboration with OSHEAN and RIEDC. Federal funding was secured through the Broadband Technology Opportunities Program. In order to fully effectuate the goals of this initiative, the Library will need to replace the existing category 5 computer cabling which is more than 10 years old. It will also be necessary to add more drops and network hubs. When the cabling is replaced, staff and patrons will be able to fully utilize all the functionality provided by the new equipment.
Technology Assessment – March 2010
Hardware
Total number of computers in use in your library: 38
Number of laptops: 9
Number of computers used --
by the public: 17
by staff: 21
Number of Printers/Fax Machines/Scanners/Photo Copiers--
Printers: 11
Printers for the public: 2
Fax Total: 2
Fax for the public: 0
Scanners Total: 2
Scanners for the public: 0
Photocopiers Total: 2
Photocopiers for the public: 1
Other Devices--
PDAs: 0
Laptops for public use within the library building: 8
E-Book Readers: 0 Type:
Data Projectors / LCDs: 2
Self-Checkout Machines: 0, ,
Percentage of items checked out by the machines: 0.00%
DVD Players: 1
Others: 1 TV/VCR combo
Library E-Classroom--
Computer training programs for the public: N
Number of e-classroom: 0
Capacity of the largest e-classroom: 0
Office Suite installed in the e-classroom(s):
Operation System installed in the e-classroom(s):
Others, please specify:
Software
Computers in the library--
Office Suite on computers for staff
MS Office 2000 or lower:
MS Office 2002/2003: Y
MS Office 2007: Y
Open Office:
Others, please specify:
Office Suite on computers for the public:
MS Office 2000 or lower:
MS Office 2002/2003:
MS Office 2007: Y
Open Office:
Others, please specify:
Operating system on Computers for staff--
Windows XP: Y
Vista:
Windows 7:
Linux/Unix:
OSX or lower:
Others, please specify:
Operating system on Computers for the public--
Windows XP: Y
Vista:
Windows 7:
Linux/Unix:
OSX or lower:
Others, please specify:
Filtering Softwares on computers used by the public--
Installed on? All
If you use filtering software, name of the software: 8e6
Telecommunications and network
Internet Service Provider--
Your Internet Service Provider: Cox;
Virtual Conference/Meeting--
Library capable of hosting a teleconference event?: N
Library capable of hosting a videoconference event?: N
Use client-based virtual conference tools:
Use web-based virtual conference tools:
Local Area Network--
Library has or is on a Local Area Network?: Y
--If yes, type of server: Windows,
Library has a wireless network?: Y
--If yes, is it available to the public using their own laptop?: Y
Email and Web servers--
Library maintains its own email server? : N
--If yes, type of email server: ,
What is the URL of your library web site: http://www.middletownpubliclibrary.org
Library maintains its own web server? : N
--If yes, type of web server: ,
Name of commercial ISP for email:
Name of commercial ISP for web hosting:
Library web page is maintained using primarily: ,
Content management tools:
Electronic Resources and services available in your library
Reference e-service by email or chat:
Electronic database subscriptions for registered patrons: 0
Electronic books or web titles: 148
E-Journals: 19
Federated search tool:
Document Delivery--
Non-returnable document is delivered via,
Fax:
Courier: Y
Email:
Relais: Y
ILLiad:
Ariel:
Odyssey:
DOCLINE:
Others:
We do not provide document delivery service:
Staff Development
Number of staff employed: 15
Budget for professional development: Y
A tool in place to determine staff technology skill levels?: N
Name of the tool:
Professional development opportunities and resources exist in your library: Staff attend OSL workshops. MID also schedules workshops for staff on an as needed basis. Funding is provided in the annual budget for travel, staff development and staff training.
Goals and Objectives, 2011-2013
Goal 1: Expand Non-print Collection
Reference: Middletown Public Library Long Range Plan Goal 1 – Expand Non-print Collection
Year: 2011
Objective: Add E-Zone station to download digital resources utilizing BTOP provided equipment
Objective: Schedule staff training
Year: 2011, 2012, 2013
Objective: Schedule public workshops on how to use E-Zone and Nook (partnering with Barnes & Noble)
Objective: Purchase 50 digital titles
Goal 2: Increase digital literacy for staff and patrons
Reference: Middletown Public Library Long Range Plan Goal 2 – Improve staffing and staff development
Year 2011
Objective: Assess staff technology skill levels
Objective: Add Microsoft Office 2007 on all staff computers
Year: 2011, 2012, 2013
Objective: Develop training schedule for staff
Objective: Develop technology training workshop schedule for patrons
Objective: Review and update computer use policy
Goal 3: Achieve and provide a higher level of technological services
Reference: Middletown Public Library Long Range Plan
Year: 2012
Objective: Recable the Library
Objective: Set up all BTOP computers for public use
Objective: Install color printer to increase public printing options
Objective: Develop PR campaign to promote MPL web page as primary communication tool
Year: 2013
Objective: Investigate the cost benefits of networked photocopier for public printing and scanning
Objective: Develop community partnerships that utilize technological innovations provided by BTOP equipment
Budget
| Expense
| 2011 | 2012 | 2013 | Source |
| Ocean State Libraries Annual Fee | 27,826.00 | 27,826.00 | 27,826.00 | Library operating budget |
| Envisionware license | 615.00 | 615.00 | 615.00 | Library operating budget |
| E-Zone download station license | 250.00 | 250.00 | 250.00 | Library operating budget |
| Yearly computer replacement | 7,200.00 | 7,200.00 | 7,200.00 | OSL/Grant |
| Online survey tool
| 200.00 | 200.00 | 200.00 | Library operating budget |
| Phone lines
| 1,680.00 | 1,680.00 | 1,680.00 | Library operating budget |
| Evaluate/ update computer use policy | 100.00 | 100.00 | 100.00 | Library operating budget |
| Networked photocopier/ printer
| 2,400.00 |
|
| Friends of the Library Donation |
| 2 Color laser printers
| 1,200.00 |
|
| OSL/Grant |
| Router/ switches
| 4,000.00 |
|
| OSL/BTOP Grant |
| Server
| 4,000.00 |
|
| OSL/Grant |
| 3 Receipt printers
| 900.00 |
|
| OSL/Grant |
| 12 Computers
| 15,000.00 |
|
| OSL/Grant/BTOP Grant |
| Database subscriptions | 1,585.00 | 1,585.00 | 1,585.00 | Library operating budget |
| E-Zone digital books
| 1,000.00 | 1,000.00 | 1,000.00 | Library operating budget |
| Web page hosting annual fee | 240.00 | 240.00 | 240.00 | Library operating budget |
| Recable building
| 9,500.00 |
|
| Town CIP Erate 50% |
| APC Backup
| 70.00 |
|
| OSL/Grant |
| Total
| 77,766.00 | 40,696.00 | 40,696.00 |
|
Evaluation
The Library will evaluate its technology program on an ongoing basis. Statistical data, web page hits, database usage counts, and workshop attendance will be continuously collected and reviewed.
Staff and patrons will be asked to complete online surveys. This will reinforce digital literacy training and will provide good feedback on how the program is meeting its goals.
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